Operational Excellence: Ensure timely renewal and compliance of hardware maintenance contracts and licenses. Implement and regularly test disaster recovery plans for business continuity. Recommend tech enhancements to streamline operations and reduce costs. Manage physical and virtual servers for optimal performance
Cloud & Infrastructure Strategy: Architect and implement cloud-based solutions aligned with business goals, ensuring consistency and cost-efficiency. Collaborate across teams to drive a standardized, modernized cloud infrastructure roadmap with a unified operating model
Solution Delivery & Support: Develop and support IT infrastructure solutions with high availability, scalability, and performance as well as act as a Level 3/4 subject matter expert for server and cloud-related issues
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Develop and review detailed engineering drawings, specifications, and technical reports, ensuring compliance with relevant codes, standards, and regulations.
Collaborate with cross-functional teams, including architects, project managers, and other engineering disciplines, to ensure integrated project delivery.
Provide technical guidance and mentorship to junior engineers and technical staff, fostering a culture of continuous learning and professional development.
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Steer the build activities and manage all IT projects ensuring the quality, content, costs and deadlines.
Guarantee the operational stability & efficiency.
Guarantee the operational efficiency and Service Level Agreements of the technology and infrastructure running under his/her domains and ensure that the necessary evolutions are recommended and implemented.
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Maintain documentation & reports. Periodically reviewing IT SOP, guideline, policy, procedure, and control to ensure the efficiency, effectiveness of the SOP & information security controls as a whole, recommending improvements wherever is necessary.
Degree in Computer Science, Information Technology or equivalent practical experience
Identify potential main infrastructure related issues or difficulties of complying with requirement and recommended appropriate solutions.
Work cohesively to ensure provision of land for main infrastructure works during planning stage (MCP / MLP) for all townships/integrated development
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Maintain documentation & reports. Periodically reviewing IT SOP, guideline, policy, procedure, and control to ensure the efficiency, effectiveness of the SOP & information security controls as a whole, recommending improvements wherever is necessary.
Degree in Computer Science, Information Technology or equivalent practical experience
Cloud automation. Automate account lifecycle, IAM, secrets, monitoring and logging, and policy guardrails.
AI agent infrastructure. Build and scale the platform that runs AI coding agents in isolated, ephemeral environments: sandboxing, resource limits, observability, access control.
Coding. Build internal services, APIs, and tooling in Go or Python, with tests and code review.
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Ready to run complex ICT projects that actually deliver?
As our ICT Infrastructure Delivery Manager you will be the builder who owns end-to-end delivery of commercial infrastructure projects. You will shape architecture patterns, drive automation and hand over resilient operations while coordinating engineers, consultants and vendors to meet performance, security and budget goals.
Deploy and maintain products in the customer's system landscape.
Propose solutions regarding the customer operational issues and tune/configure products and related key software component as Operating System, Databases, application and web servers.
Define and lead performance scalability and testing projects and configurate integration components such as LDAP, SAML, databases, middleware etc.
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Connect with senior engineers and project managers to improve your project coordination and documentation skills.
Join our team by working with us at CSP Connect Sdn Bhd where we design and deliver ICT infrastructure for commercial and industrial sites across Malaysia. We value clear drawings, practical thinking and colleagues who enjoy turning technical requirements into buildable plans.
As a Builder for our ICT Infrastructure team, you will create and scale detailed CAD deliverables that guide installations and handovers. You will translate site requirements into accurate drawings, model cable pathways, and help improve our drawing standards so projects run smoother from design to commissioning.
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You will design and implement the platform's identity, access and security model across AWS IAM, Kubernetes RBAC and service identities, working with the storage access and security teams.
You will build the observability, alerting, capacity planning, and incident tooling for the platform. You will contribute to the SRE practice, which includes SLOs, runbooks, on-call, and post-incident reviews. You will reduce toil and MTTR.
You will own compute cost efficiency: instance and storage strategy, spot and right-sizing, bin-packing, idle reclamation, and cost attribution back to tenants.
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POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
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Collaborate with backend and infrastructure teams to integrate APIs, streamline data flows, and ensure high operational stability.
Minimum 8 years of hands-on experience in software applications and technical report development.
Proficiency in open-source or enterprise reporting tools such as BIRT, Jaspersoft, Crystal Reports, SQL Server Reporting Services (SSRS), Power BI or Tableau (willingness to work with BIRT is essential).
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