Independently complete assigned work orders and support network and server specialists in troubleshooting and resolving complex technical incidents
Follow established project management processes, with the ability to support risk control, schedule tracking, implementation, and project acceptance activities
Perform routine data center environment inspections and identify and report potential operational or infrastructure risks
...
cabling knowledge in data center will be an advantage
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
Provides 2nd level technical support ,manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
...
cabling knowledge in data center will be an advantage
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
Provides 2nd level technical support ,manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
...
Ensure ICT/OT platforms remain resilient, supportable, patched, backed up, recoverable, and aligned with approved architecture and operational standards.
Prepare, review, and execute ICT/OT change records, MOPs, implementation plans, rollback plans, validation steps, stakeholder communications, and post-change evidence in accordance with STACK’s infrastructure regulations and governance.
Participate in CAB and emergency change processes, ensuring change risk, customer impact, operational impact, security impact, dependencies, and maintenance-window requirements are clearly assessed and approved before execution.
...
Review and validate sequence-of-operations documentation for power, cooling, and controls systems against solution architecture and factory integration constraints.
Coach and mentor electrical, mechanical, and controls engineers.
Oversee commissioning documentation — factory acceptance test scripts, test procedures, load-bank plans, protection coordination files.
...