- Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
- Conduct root cause analysis for system issues and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
- Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of disruption.
...
Manage campus CCTV storage ensuring that the data is secure and retrieval of video when requested by management for review.
Update and maintain inventory of IT equipment and infrastructure for campus ensuring IT equipment are properly utilised.
Engage in routine (e.g. annual) planning, purchasing and deploying of IT and AV equipment for the RC campus and staff to achieve productivity goals
...
Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitisation initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
Manage IT projects, including planning, resource allocation, and monitoring progress to ensure timely and successful project delivery.
Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance
...