Sales & Business Developmenta. Mencapai target jualan bulanan.b. Mencari pelanggan baharu (korporat, kerajaan, sekolah, universiti, syarikat swasta, wedding,aqiqah, kenduri, event) melalui: Cold call , Walk in, Referral, Menjawab enquiry daripada WhatsApp, Facebook, Instagram, TikTok dan website.c. Membuat site visit dan food testing jika diperlukand. Follow up quotation sehingga closed sales. Berunding harga mengikut guideline syarikat.
Customer Relationshipa. Menjadi PIC kepada pelanggan.b. Memberikan maklumat pakej dengan tepat.c. Menjawab pertanyaan pelanggan.d. Menyelesaikan aduan pelanggan.e Menjaga hubungan baik dengan pelanggan lama untuk menggalakkan repeat order.
Closing & Collectiona. Bertanggungjawab membawa prospect daripada enquiry →quotation →negotiation→confirmation → deposit/payment.b. Memastikan pelanggan membuat booking deposit.c. Follow-up outstanding payment.d. Bekerjasama dengan Admin & Account Department untuk memastikan payment diterimadan direkodkan
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Maintain effective supplier relationships, lead resolution of supply, delivery, quality, and invoice discrepancies, and escalate material risks promptly to the superior.
Work closely with Production, Business Planning & Control, Store, Engineering, Project, QAQC, and Finance to ensure materials are available to support production schedules and project requirements while controlling inventory exposure.
Monitor market conditions, commodity and currency trends, and supplier capacity to identify alternate sources, supply risks, and cost-saving opportunities.
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This role serves as a key point of contact for customers, ensuring timely, accurate, and professional support across all customer interactions.
The role requires a strong customer-centric approach, operational excellence, and a commitment to delivering outstanding service while ensuring compliance with company policies and procedures.