Drive the implementation and optimization of a CRM system integrated with the company’s ERP platform to enhance operational efficiency and data visibility.
Actively engage with clients through consistent and structured pitching activities on a weekly basis.
Maintain accurate records of sales activities, pipelines, and customer interactions in CRM system.
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Perform, review, and analyse name screening (World Check and Google searches) on clients and their counterparties, including ongoing screening, and escalate matches to the Compliance Team Lead or Compliance Officer when required.
Liaise with Relationship Managers to request KYC documentation, provide first-level compliance support and advisory, and ensure documentation is properly organized and securely stored.
Maintain, update and ensure proper organisational filing of KYC documents and information in the respective client company files, shared drives and update the same in the in-house customer management system.
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Perform online name check on borrowers/ obligors with CTOS Lite, World Check & AML (WLM/CDD AML – Supervisor) for credit review and prior to the first drawdown to ensure compliance of credit process
Close monitoring of Corporate Loan Portfolio to ensure compliance with Group Credit Policy and Guideline, all applicable laws and regulatory requirement issued by regulators.
Where required, liaise with Facility Agent / Lawyers in preparation and execution of loan documentation i.e. issuance of letter of offer, vetting of documents and any others related matters to ensure completeness and enforceable as well as all Condition Precedents as per approval is met and complied.
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