Respond quickly to hardware fault tickets, log all issues and solutions, conduct regular equipment inspections, and follow standardized SOPs to prevent downtime.
Perform other IT-related tasks as assigned.
Maintain and troubleshoot all oAice and factory hardware (PCs, servers, switches, industrial terminals, and production data collectors) to ensure stable operations.
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Conduct regular site patrols to promptly identify dimensional deviations, non-compliant operations and quality defects. Issue rectification notices, follow up and review rectification progress to achieve closed-loop management.
Conduct inspection, record-keeping and image archiving for concealed works. Cooperate with supervisors, the Employer and competent government authorities on acceptance of divisional, sub-divisional works and final project acceptance, and sort out quality acceptance documents in advance.
Be familiar with construction codes, standard atlases, design drawings and special construction schemes. Deliver quality disclosures to construction teams and rectify irregular operations.
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Assist surveyors in setting out and rechecking axes, elevations, control lines and detailed dimensions to ensure compliance of positions and dimensions with drawing requirements.
Assist in the acceptance of incoming materials and witness sampling & inspection. Follow up the test results of test blocks and specimens, and control material application and construction mix proportions.
Cooperate with supervisors, the Employer and quality supervision authorities for acceptance of concealed works, divisional and sub-divisional works as well as final project acceptance. Formulate rectification technical solutions for quality and technical defects, and follow up the implementation of rectification works.
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Develop and maintain strong relationships with customers, acting as a trusted technical advisor throughout the sales cycle and beyond.
Prepare and deliver technical proposals, quotations, and responses to RFPs (Requests for Proposals) with a focus on accuracy and customer satisfaction.
Stay updated on industry trends, competitor activities, and emerging technologies to identify new sales opportunities and enhance our product positioning.
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Controls project costs by approving expenditures; administering contractor contracts.
Produce, monitor and update of project schedule and progress report.
Produce/ consolidate project related documents such as piping material list, painting specification, inspection test plan and standard QA/QC procedure for submission.
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• Work with internal departments and suppliers concerned to develop effective corrective actions related to customer’s complaints and correspond with customers on timely basis.
• Work with PIC department on the assessment and qualification of suppliers and subcontractors. Manage suppliers’ performance with regular monitoring and conducting of audits on their production.
• Lead in analysis of causes of quality problems and timely implementation of corrective/preventive action for improvement.
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Project Coordination: Bridge the gap between sales and engineering teams, coordinating pre-sales specifications with implementation, HydroBall Technics.
Market Growth: Build and maintain relationships to drive revenue, often focusing on, Indeed B2B clients.
Tender Management: Responsible for the end-to-end tender process, including attendance at tender briefings, site visits, and proposal preparation.
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