Ensuring that appropriate training is given to relevant staff on the Bank’s compliance policies and procedures (including AML/CFT, sanctions and regulatory)
Upkeep and maintenance of project documentation, including Standard Operating Procedures (SOPs), core access forms, quality reports, and data dictionaries.
Ensure proper use of the Repository tool, manage contract record maintenance, and maintain compliance with audit requirements. Participate in the audit process as per SOP
Lead creation and review of test case scenarios with product owners and system analysts to be used in testing, ensuring such requirements are incorporated
Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Ensure projects are delivered safely, on time, within approved budgets, in compliance with applicable requirements, and to the specified quality standards.
Ensure content, templates and digital assets are accurate, current and aligned with NCIS branding guidelines, with clinical, research and educational content validated by the relevant content owners.
Conduct needs analyses and evaluates the effectiveness of AI-enhanced teaching approaches, making data-driven recommendations for continuous improvement.