To drive all activities relating to customer on-boarding, operational excellence, + customer retention in collaboration with your center of excellence peers + teams.
To drive productivity via engagement activities to create new initiatives focusing on continuous improvement at all times, ensuring all sites meet or exceed their productivity targets.
To contribute information required for tenders/proposals to support closing of new busines
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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To be part of the management team developing + designing strategic solutions for our customer, challenging the status quo + guiding customers constructively where needed.
To develop strong partnerships with key vendors to optimize costing + lead times.
To leverage available tools + systems whilst ensuring a high standard of compliance at all times.
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Provide accurate and in-depth analysis to support strategic sales force structure, initiatives, targeting and incentive compensation program.
Implement, monitor and continuously improve sales capability measurement tools and management reporting.
Review and update SFE training materials for work streams such as call planning, incentive planning and field sales reporting; deliver live training as needed.
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To trace and validate billing, collection and adjustment transactions and establish the correct outstanding balance by Site ID.
To retrieve, review and maintain supporting documents including tenancy agreements, sales orders, contracts, invoices, payment records and other relevant documents.
To identify root causes of reconciliation differences and recommend appropriate reallocation, adjustment, clearing or write-off.
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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