To build and maintain strong relationship with key customers, including hospitals, clinics and resellers.
To act as the key escalation point for operational and customer-related issues within the Healthcare Business Unit. (e.g.: order fulfilment, customer complaints, etc.).
To keep abreast on the latest market trends, competitor activities and regulatory developments affecting the healthcare/medical device industry in Malaysia.
...
Ensure proper use of the Repository tool, manage contract record maintenance, and maintain compliance with audit requirements. Participate in the audit process as per SOP
Support project-related activities such as contract migration, system deployment, and cleansing exercises. Additionally, liaise with and train business stakeholders
Onboard suppliers to our vendor management tool
...
Support the response and resolution of priority and major incidents affecting the site.
Assist with device builds, rebuilds, deployment, backups, technology refreshes, and mobile device preparation.
Support local video conferencing, collaboration, and audio-visual technologies, including Microsoft Teams, Zoom, Cisco video conferencing, Office 365, OneDrive, and Box.
...
To build and maintain strong relationship with key customers, including hospitals, clinics and resellers.
To act as the key escalation point for operational and customer-related issues within the Healthcare Business Unit. (e.g.: order fulfilment, customer complaints, etc.).
To keep abreast on the latest market trends, competitor activities and regulatory developments affecting the healthcare/medical device industry in Malaysia.
...
To optimize service level and ensure regulatory compliance for all products before shipment
Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
Partner with Credit Manager to identify any credit risks and to implement corrective actions.
...