Training Management: Identify internal training needs, design/coordinate in-house training programs, and liaise with external 3rd-party training providers.
HRD Corp / Audit Readiness: Oversee training claims (if applicable) and maintain meticulous, audit-ready training records and training effectiveness evaluations.
Misconduct Management: Manage employee grievances, conduct impartial workplace investigations, issue Show Cause / Warning letters, and manage Domestic Inquiries (DI) in strict compliance with the Employment Act and Industrial Relations Act.
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To prepare Documents to HQ (based on trailer arrivals and periodical basis via courier service for East Malaysia & Brunei and selective West Malaysia Branches using the DDR format)
To familiarize with the Sales functions of DSD handhelds which include visit lists, sales, returns, collections, deposits, voids, reports, and closing.
To raise STR via the Branch Ordering Program for Finished Goods ordering. Sound knowledge of the branch’s finished goods consumption and stock replenishment needs is very important. (ZCR, ZRE, ZFOC etc.)
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Record shipment information/data, such as weight, measurements, charges.
Generate and maintain accurate delivery/receiving documentation.
Timely report of any anomalies during at weighbridge operations. Ensure the information related to the delivery documentation are correct, accurate and tally. Updating daily record on computer system and report out for daily delivery performance.
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