Technical Support: Provide first-line troubleshooting and support for internal staff regarding hardware, software, network connectivity, and newly deployed internal apps.
OUTLET IT SUPPORT SIS pos support - Receive issues from outlet managers and coordinate with the SIS team. Assist with approved item and pricing setup, ordering terminals, computers freeing, POS printers and other problems affecting service. Obtain the required approval before changing prices, items or system settings. Test the result with the outlet manager and confirm the system works before closing the issue.
To be involved with routine administrative matters concerning activities and operations of the department. To receive, screen and to route telephone calls; maintain logs of inquiries as required.
Month-End & Audit Support: Assist with monthly, quarterly, and annual closing processes, as well as audit preparation by organizing financial documents.