Provide daily administration and support for IT infrastructure, including networks, servers, cloud systems, storage, and backup solutions across office and site locations.
Manage, configure, and troubleshoot IT hardware, software, network systems, servers, printers, and related technologies to ensure operational continuity.
Develop, maintain, and update technical documentation, user manuals, workflows, procedures, and IT guidelines in accordance with company SOPs.
...
Coordinate submissions on Technology Risk Dashboard on monthly basis to Technology Risk Management team and send all Risk & Compliance communications to Technology Staff on adhoc basis.
Collect and validate data that measure key risk indicators (KRIs) to monitor and communicate their status to relevant stakeholders in their decision-making process.
Facilitate independent risk assessments and risk management process reviews to ensure they are performed efficiently and effectively.
...