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84 It Application Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 84 jobs results for
"it application support"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Availability & Quality Improvement:
- Proactively identify and address issues impacting application availability and quality. Lead incident management efforts, perform root cause analysis, and implement long-term solutions to minimize disruptions and recurring problems.
- Define, monitor, and report on application availability metrics. Establish clear targets for uptime and reliability and drive continuous improvement to meet or exceed service level agreements (SLAs). ...
Posted
18 days ago
MYR12,000 - MYR14,000 Per Month
KL City
- Strong scripting depth in at least one language with ability to write, maintain and troubleshoot automation scripts independently.
- Ability to write and optimize SQL queries, investigate database-related production issues and work with DBAs when deeper administration is required.
- Hands-on experience in ITIL-based Incident, Problem and Change Management in production environments. ...
Posted
19 days ago
MYR5,000 - MYR7,750 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Posted
19 days ago
MYR7,300 - MYR7,300 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns ...
Posted
19 days ago
Undisclosed
KL City
- Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
- Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
- Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
19 days ago
MYR10,000 - MYR15,000 Per Month
KL City
- Take ownership of incidents from initial investigation through to resolution.
- Resolve issues independently where possible and escalate to the relevant engineering teams when needed.
- Support onshore engineering and operations teams during overnight hours. ...
Posted
19 days ago
Undisclosed
KL City
- Perform minor configuration changes, data corrections and operational support activities in accordance with procedures and change-management controls.
- Coordinate complex defects and platform issues with Level 3 support, Veeva support and other vendors.
- Support releases through regression testing, deployment validation and post-release support. ...
Posted
2 days ago
Undisclosed
KL City
- Debug and analyze Custom Java Actions, JVM logs, stack traces, and Mendix Runtime errors to resolve application crashes or performance bottlenecks.
- Analyze existing Microflows, Domain Models, and XPath queries to identify logic errors.
- Support complex system integrations, working with APIs (REST, SOAP, OData) and middleware platforms (e.g., SAP PI, MuleSoft) connected to the Mendix ecosystem. ...
Posted
15 days ago
Undisclosed
Malaysia
- Identify repeated issues, system bottlenecks, vulnerabilities, and drive permanent resolution and improvement of the EBS system.
- Manage and perform customisation, integrations, version upgrade, patching and changes in compliance with change management and applicable internal controls.
- Uphold security and compliance of the system throughout troubleshooting and maintenance. ...
Posted
4 days ago
Undisclosed
KL City
- Facilitate workshops, testing (UAT), training and go-live activities.
- Identify recurring themes and process inefficiencies and help drive continuous improvement, adoption of standard global solutions, and value realisation from existing applications, data and business processes.
- Operate as part of the HA IT Asia Pacific team, building reusable documentation and knowledge that can be extended to other regional entities over time. ...
Posted
9 days ago
Softenger Malaysia
Undisclosed
KL City
- Analyze complex system issues, perform root cause analysis, and develop sustainable, long-term solutions.
- Support application remediation and IT troubleshooting efforts to maintain business continuity.
- Monitor system health proactively, identify potential risks, and implement preventive measures to minimize downtime. ...
Posted
10 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Conduct user training and product demonstrations for both new and existing clients.
- Prepare and maintain user guides, system documentation, and customization records.
- Handle customer enquiries related to POS and application-related technical issues. ...
Posted
10 days ago
MYR10,000 - MYR15,000 Per Month
KL City
- English (Required)
- As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
- You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. ...
Posted
10 days ago
Undisclosed
KL City
- · Phone support and log customer(s) queries and issues.
- · Conduct on-site Requirement Study, compile Requirement Study file and prepare Gap Analysis Report.
- · Conduct on-site training for end-users. ...
Posted
10 days ago
MYR5,500 - MYR10,000 Per Month
KL City
- English (Required)
- INFORMATION TECHNOLOGY · JOB DESCRIPTION
- Assistant Manager Enterprise Application Support ...
Posted
10 days ago
Undisclosed
KL City
- Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.
- Monitoring the EOD batches and act immediately to identify the root cause for job failures and remediate.
- Monitor via ITRS Dashboard to ensure health of Application. ...
Posted
23 days ago
Always Marketing (M) Sdn Bhd
Undisclosed
KL City
- Perform functional testing to identify application errors, bugs, and usability issues prior to and after application release.
- Report creation, validation, and update.
- Identify application errors / bugs and guide users through issue diagnosis, troubleshooting, and problem resolution. ...
Posted
14 days ago
Undisclosed
KL City
- Manage Change Management activities, ensuring controlled system updates and enhancements maintain strict regulatory compliance.
- Create and maintain precise technical documentation (e.g., using UML, BPMN) compliant with industry standards.
- Coordinate directly with client’s internal developer teams and third-party vendors to resolve underlying bugs and infrastructure problems. ...
Posted
25 days ago
Undisclosed
KL City
- • L1 & L2 application technical and functional support in production treasury application support environment
- • Monitoring and issue resolution of online trade booking applications
- • Resolving technical services related issues, environment management and EOD batch support in morning/night/weekend shifts- 24/7 ...
Posted
25 days ago
Undisclosed
KL City
- What You'll Do:
- Job Summary:
- We are seeking a Mainframe Developer to provide L3 application support and development services for Cardlink applications within the Cards domain. The successful candidate will be responsible for application maintenance, production support, defect resolution, development enhancements, and delivery activities in a Mainframe z/OS environment. ...
Posted
4 days ago
Undisclosed
KL City
- Application Support Analyst: investigate problems in live applications and help users keep working.
- Up to 12 weeks of hands-on training in the FDM Skills Lab
- Client project work with leading local and global organisations ...
Posted
6 days ago
Undisclosed
KL City
- Guide global users on correct system usage to prevent recurring operational issues, potentially deliver user trainings.
- Assist in creating and maintaining operational documentation and runbooks.
- Manage Incidents and Service Requests in accordance with ITIL best practices using ServiceNow. ...
Posted
a month ago
Undisclosed
KL City
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
- System Maintenance & Updates:
- Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
9 days ago
MYR4,500 - MYR4,500 Per Month
KL City
- Working Days / Time : Working on Shift
- Job summary
- This role required to be onsite for installation and maintenance of software applications for customers in order for streamlining their business operations. This role also required to be on standby (on-call) roster duty to support users remotely at overseas. ...
Posted
a month ago
Undisclosed
KL City
- Maintaining the software system: The Application Support Engineer is responsible for ensuring the software system’s smooth functioning, including day to day jobs, performing upgrades and maintenance tasks, performance monitoring, and maintaining security standards.
- Automation of business processes: The Application Support Engineer works closely with the development team to automate business processes, which helps to reduce manual effort and improve efficiency.
- Bachelor’s degree in computer science, Information Technology, Computer / Software Engineering or relevant courses ...
Posted
10 days ago
STRATO SOLUTIONS SDN BHD
Undisclosed
KL City
- Perform perfective maintenance to improve application efficiency, usability, performance and user experience.
- Perform adaptive maintenance to ensure application compatibility with changes in technology environment, platforms, operating systems, third-party software and ICT security requirements.
- Conduct user acceptance testing (UAT) together with the relevant stakeholders after maintenance activities. ...
Posted
17 days ago
MYR7,300 - MYR7,300 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns ...
Posted
a month ago
Hong Leong Bank Berhad
Undisclosed
KL City
- Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO/GITI/GITS/SME in technical solution development.
- Implementation, support and maintenance of applications assigned
- Responsible for system analysis, system design, application development, report generation, amendment and enhancement for applications assigned ...
Posted
15 days ago
Undisclosed
KL City
- Proactively monitor the health, connectivity, and performance of all IoT sensors and systems.
- Identify exceptional cases, anomalies, or potential failures and initiate appropriate repair or maintenance processes.
- Recommend enhancements to improve IoT system reliability, scalability, and performance. ...
Posted
a month ago
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