Lead CITS technology procurement planning and governance, working with Procurement and business owners to coordinate sourcing timelines, commercial evaluations, approvals, contract milestones and renewals. Maintain visibility of the procurement pipeline and escalate material commercial, compliance or service-continuity risks.
Translate technical risks into clear business impact and mitigation actions for investment, corporate, risk, and operations stakeholders, with attention to data sensitivity and regulatory obligations
Small team, senior mandate. You report into the COO and are the firm’s technology lead, with an outsourced MSP handling first-line support so you can focus on building.
What You'll Do:️ Provide first-level technical support to end users via phone, email, or in-person Troubleshoot hardware, software, and network issues Log and track incidents using service desk tools️ Escalate unresolved issues to appropriate teams Assist with user account setup and access management️ Ensure timely resolution of tickets within agreed SLAs
Undergraduate currently in Year 2 or Year 3, pursuing a degree in Business Artificial Intelligence Systems, Information Systems, Computer Science, Computer Engineering, Industrial & Systems Engineering, Information Engineering & Media, or a related discipline