Partner with team leads and designers to design and prototype human-AI collaborative workflows, testing practical AI applications to solve real-world user pain points.
Drive client-facing project delivery workstreams by managing daily updates, directing AI agents for task automation, and creating actionable specs for implementation.
Lead change management efforts, stakeholder discussions, and onboarding sessions by providing practical playbooks to build client confidence in adopting AI solutions.
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Knowledge Management & Continuity: Partner closely with internal technical subject matter experts to capture, document, and cross-train on critical institutional infrastructure knowledge, mitigating single-point-of-failure risks.
Vendor & Governance Management: Manage local vendor relationships, service level agreements (SLAs), and operational governance while aligning closely with global IT corporate standards.
Regional Collaboration: Liaise effectively with IT teams in APAC subsidiaries (such as Japan, Korea, Vietnam, Thailand, and Indonesia) and Headquarters in Europe to ensure operational alignment, compliance, and shared infrastructure standards.
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Respond promptly to IT security incidents, conduct investigations and implement necessary actions including containment, recovery and preventive measures.
Identify, analyse and verify potential threats and violations alerted from various sources (e.g., SIEM, MSSP, Antivirus, WAF).
Assist in supporting internal and external IT audits as well as certifications such as ISO 20000 / ISO 27001. Track remediation progress by engaging platform and system administrators.
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Develop, maintain, and continuously improve security assessment frameworks, testing procedures, methodologies, standards, and guidelines.
Drive efficiency and consistency in assurance activities through the enhancement of control assessment approaches and security governance practices.
Oversee security testing delivery across projects and business-as-usual activities, ensuring testing approaches, documentation, and outcomes are fit for purpose.
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