Action Item Governance: Track and follow up on critical action items, operational deliverables, and decisions arising from FPS management meetings, ensuring accountability and timely execution across all departments.
Arrange appointments with owners for rectification works and work closely with Inspectors of Works (IOWs) to ensure appointments with unit occupants are attended to in a timely manner.
In-house Team Leadership – Recruit, lead and develop in-house security and cleaning teams, fostering accountability, service excellence and continuous improvement.