Identify and monitor (recurring) issues, perform root cause analysis and work with the process management team on the remediation or improvement to prevent recurrence
Escalate structural issues, risks, and recurring defects to the Team Lead / appropriate channels
Contribute to continuous improvement of underlying processes in Billing Management...
Identify and monitor (recurring) issues, perform root cause analysis and work with the process management team on the remediation or improvement to prevent recurrence
Escalate structural issues, risks, and recurring defects to the Team Lead / appropriate channels
Contribute to continuous improvement of underlying processes in Billing Management...