Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
Required skill(s): Good coordination skills, project management, excellent interpersonal skills, and positive learning attitude with a continuous improvement mindset and proficient in using Microsoft Excel and Power Point.
Professional Development: Gain access to Foodpanda's e-learning tools and internal training modules to enhance your leadership and project management capabilities.
Contribute to the project's foundational knowledge by documenting the shared technical understanding and implementation details aligned with high-level business requirements and project goals.
Contribute to the project's foundational knowledge by documenting the shared technical understanding and implementation details aligned with high-level business requirements and project goals.
Contribute to the project's foundational knowledge by documenting the shared technical understanding and implementation details aligned with high-level business requirements and project goals.