Identify control weaknesses, operational risks and process inefficiencies, providing practical recommendations to strengthen governance, financial reporting and operational effectiveness.
Discuss findings and evidence with process and risk owners, propose proportionate improvements and track remediation to timely closure; provide practical guidance on control requirements and escalate material or unresolved matters to the ICRM lead.
Partner with Commercial, Product, Compliance, Legal, and Risk teams to design and strengthen controls across client-facing activities, including sales practices, customer communications, client classification, conflicts of interest, product governance, and fair customer outcomes.
Monitor, log, and track the remediation of identified control deficiencies internally and by independent auditors, collaborating closely with business unit process owners to ensure timely resolution.
Partner with Commercial, Product, Compliance, Legal, and Risk teams to design and strengthen controls across client-facing activities, including sales practices, customer communications, client classification, conflicts of interest, product governance, and fair customer outcomes.