Collaborate closely with the CEO to drive the local merchant acquisition strategy; independently lead discovery meetings and pitches when the CEO is managing existing enterprise relationships.
Use Laundro’s operational success, hardware-software reliability, and high-uptime track record as a benchmark case study to establish immediate credibility with prospective partners.
Own the end-to-end lifecycle of pioneer pilot accounts—from initial approach and technical onboarding to tracking daily AI booking data and maintaining high merchant engagement.
...
Gather, analyse, and document business requirements, functional requirements, business rules, user journeys, workflows, and system interactions.
Translate business needs into clear and structured documentation such as Business Requirement Documents, Functional Specification Documents, user stories, use cases, process flows, and requirement traceability matrices.
Assess current state and future state processes to identify gaps, improvement opportunities, risks, and solution requirements.
...