Company Description NextGen Malaysia is a trusted and innovative insurance company that partners with a dynamic network of agencies to deliver superior insurance solutions to clients. Guided by a vision to be the leading agency group, the company focuses on outstanding customer service and forward-thinking products. Its mission is to help every client achieve a better life while empowering associates to build a strong future. NextGen Malaysia fosters a supportive, collaborative environment grounded in accountability, integrity, and professionalism. The culture is driven by core values of teamwork, communication, and respect.
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Collaborate with Solution Architects and technical teams to review solution designs and ensure alignment with business requirements, architecture standards, and delivery objectives.
Oversee application development, implementation, testing, integration, deployment, and transition activities across multiple projects and workstreams.
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Collaborate with Solution Architects and technical teams to review solution designs and ensure alignment with business requirements, architecture standards, and delivery objectives.
Oversee application development, implementation, testing, integration, deployment, and transition activities across multiple projects and workstreams.
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DXC Technology is seeking an experienced Senior Manager, Program Manager – Insurance to lead the successful delivery of large-scale application development, transformation, and managed services programmes for insurance clients. This role will be responsible for end-to-end programme delivery, stakeholder management, team leadership, and ensuring high-quality outcomes aligned with client and business objectives.
Key Responsibilities
Lead end-to-end programme and service delivery, ensuring projects are delivered on time, within scope, budget, and quality expectations.
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Technical Troubleshooting & Investigation: Own the investigation of system behaviors and transaction failures. You will bridge the gap between Business andEngineering to resolve root causes.
Process Optimization (Kaizen): Audit legacy processes to identify bottlenecks, proposing automated solutions and "Feature Requests" to Product teams to ensure thenew entity remains lean and efficient.
Stakeholder & Partner Management: Manage relationships with insurers and internal business units to facilitate seamless corporate insurance procurement and renewals.
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Collaborate with Solution Architects and technical teams to review solution designs and ensure alignment with business requirements, architecture standards, and delivery objectives.
Oversee application development, implementation, testing, integration, deployment, and transition activities across multiple projects and workstreams.
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Maintain and update customer records, case notes, and business activities within the company's CRM platform to ensure data integrity
Coordinate medical examinations, outstanding requirements, and supporting documentation required for underwriting approval
Work collaboratively with the Operations, Finance, and Compliance teams to ensure efficient case processing, reporting accuracy, and adherence to regulatory requirements
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Maintain and update customer records, case notes, and business activities within the company's CRM platform to ensure data integrity
Coordinate medical examinations, outstanding requirements, and supporting documentation required for underwriting approval
Work collaboratively with the Operations, Finance, and Compliance teams to ensure efficient case processing, reporting accuracy, and adherence to regulatory requirements
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