Ensure claims are processed within defined turnaround time (TAT), productivity, and quality benchmarks, balancing speed with accuracy and service excellence.
Identify, investigate, and escalate potential fraud, abuse, or leakage risks, working closely with the Fraud Investigation Unit and relevant stakeholders to support effective risk mitigation.
Manage claims requiring additional information by preparing clear, professional, and compliant correspondence to claimants, healthcare providers, and third parties, ensuring timely follow‑ups and resolution.
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Proactively take ownership of own activities with minimal supervision and flexible in managing adhoc workload as required
Attend and manage meetings by preparing invites, decks, consolidating agenda items, creation & circulation of minutes and follow up on action items in a timely manner
Able to facilitate/lead a discussion with Project stakeholders and drive specific agenda items / discussions
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Are you a highly motivated and detail-oriented individual with a passion for numbers? We're looking for a fresh graduate or an enthusiastic professional to join our team as an Account Executive @ Office Administrator in Subang Jaya, USJ 1. If you hold a Diploma OR bachelor’s in accounting or a related field, we want to hear from you!