Expand your digital operations experience through website content updates, data entry and simple system documentation.
Job Summary
Love practical tech and creative content? Join our crew by working with us at Purnama Mahir Sdn Bhd, a local specialist in copier rental, sales and service that keeps offices running across Malaysia.
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Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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