Design, facilitate, and lead cross-functional, scenario-based Cyber War Rooms and end-to-end emergency exercises to test the effectiveness of response playbooks and implement a culture of readiness
Assess the resilience and recovery capabilities of third-party service providers, ensuring they align with our internal RTO/RPO standards
Act as the subject matter expert for customer audits, security questionnaires, and ISO 22301 certification efforts regarding ICT-BCP, DR, and Cyber Resilience
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Develop, implement, and maintain the corporate-level ICT Business Continuity Management System (BCMS) and Cyber Crisis Management plans in alignment with ISO 22301 and ISO 27031
Lead comprehensive Business Impact Analyses across the organization to identify critical processes, Allowable Interruption Windows (AIWs), Maximum Tolerable Outages (MTOs), and minimum Service Level Objectives (SLOs)
Partner with IT teams to design and validate backup/recovery strategies. Ensure that technical Disaster Recovery plans are capable of meeting RTO and RPO targets derived from business requirements
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Develop, implement, and maintain the corporate-level ICT Business Continuity Management System (BCMS) and Cyber Crisis Management plans in alignment with ISO 22301 and ISO 27031
Lead comprehensive Business Impact Analyses across the organization to identify critical processes, Allowable Interruption Windows (AIWs), Maximum Tolerable Outages (MTOs), and minimum Service Level Objectives (SLOs)
Partner with IT teams to design and validate backup/recovery strategies. Ensure that technical Disaster Recovery plans are capable of meeting RTO and RPO targets derived from business requirements
...
Develop, implement, and maintain the corporate-level ICT Business Continuity Management System (BCMS) and Cyber Crisis Management plans in alignment with ISO 22301 and ISO 27031
Lead comprehensive Business Impact Analyses across the organization to identify critical processes, Allowable Interruption Windows (AIWs), Maximum Tolerable Outages (MTOs), and minimum Service Level Objectives (SLOs)
Partner with IT teams to design and validate backup/recovery strategies. Ensure that technical Disaster Recovery plans are capable of meeting RTO and RPO targets derived from business requirements
...
Technical Writing: Translate complex technical processes into clear, structured documentation and flowcharts to support development and operations efforts.
Process Optimization: Collaborate with senior engineers to identify gaps in current documentation and suggest improvements for better system performance and security.
IT Support & Administration: Provide foundational support for hardware/software setups and basic network configuration under the guidance of the IT team.
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Technical Writing: Translate complex technical processes into clear, structured documentation and flowcharts to support development and operations efforts.
Process Optimization: Collaborate with senior engineers to identify gaps in current documentation and suggest improvements for better system performance and security.
IT Support & Administration: Provide foundational support for hardware/software setups and basic network configuration under the guidance of the IT team.
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• You must install, configure, deploy, and maintain end-user computing devices, operating systems, software applications, and endpoint security solutions.
• You are expected to perform hardware upgrades, replacements, preventive maintenance, and lifecycle management of IT assets.
• You must manage incidents and service requests through the IT ticketing system, ensuring all issues are tracked, updated, and resolved within agreed service levels.
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