Experienced in Java
JavaScript
SQL
and 1 other programming language. Experienced with Version Control Systems (SVN
Git)
Flutter and Ionic. Spring & spring boot is an advantage.
Experienced in Java
JavaScript
SQL
and 1 other programming language. Experienced with Version Control Systems (SVN
Git)
Flutter and Ionic. Spring & Spring boot is an advantage.
Basic understanding of network fundamentals
including TCP/IP
routing
switching
VLAN
DNS
and DHCP. Exposure to network devices such as switches
routers
and firewalls.
If you believe in developing a better tomorrow, read on.
About the Role
Key ResponsibilitiesSecurity Platform Operations• Manage day-to-day operations and administration of enterprise security platforms, including SIEM, SOAR, and Data Security platforms.• Monitor platform health, service availability, performance, and capacity utilization.• Perform proactive platform maintenance, system tuning, and health checks.Platform Engineering & Automation• Support platform deployment, upgrades, migrations, and patch management activities.• Design, implement, and maintain integrations between security platforms and enterprise systems.• Develop automation playbook to automate routine security tasks such as threat intelligence lookups, alert enrichment, incident response processes, and vulnerability scanning.• Support onboarding of new data sources, use cases, and security technologies.• Create and maintain technical documentation, operational manual, and standard operating procedure.Incident & Problem Management• Troubleshoot and resolve platform, infrastructure, integration, and data ingestion issues.• Coordinate with internal teams, vendors, and external partners to resolve complex technical problems.• Continuously track, monitor, and follow up on Incidents, Changes, and Problems throughout their lifecycle.• Conduct root cause analysis (RCA) and implement corrective and preventive actions.• Participate in major incident management activities and service restoration efforts.Audit, Compliance & Governance Support• Partner with Internal Audit teams to support audit activities.• Provide audit evidence, operational documentation, system records, and technical explanations when required.• Support remediation activities arising from audit findings and compliance assessments.• Ensure security platforms operate in accordance with organizational policies, standards, and regulatory requirements.Stakeholder Engagement• Manage and fulfill user requests within agreed service levels.• Provide technical support and consultation to BU security, infrastructure, and application teams.• Collaborate with BU stakeholders on platform enhancements and operational improvements.• Participate in project delivery and platform transformation initiatives.
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Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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