Manage and drive resolution of major incidents (including RI/PNI scenarios) with full accountability for coordination, escalation, and stakeholder engagement.
Ensure all incidents are accurately captured, tracked, and documented, aligning with ITSM processes and audit requirements.
Prepare and support regulatory reporting obligations, ensuring timely and accurate submission in line with MAS Technology Risk Management Guidelines (TRMG).
...
Perform scheduled inspections, preventive maintenance, testing, and troubleshooting of mechanical and electrical systems.
Supervise and coordinate external contractors and service providers, ensuring work is carried out safely, efficiently, and in accordance with approved standards.
Execute in-house electrical works, including maintenance, inspection, testing, and repair activities as assigned by Management.
...