Coordinate booking arrangements with carriers and service providers, ensure timely preparation and verification of shipping documentation, and proactively identify operational risks and corrective actions.
Deliver high-quality customer service, respond to customer enquiries and shipment exceptions, manage escalations, and build strong working relationships with key customers.
Ensure accurate and timely cost capture, vendor invoice validation and billing accuracy, while maintaining operational productivity and cost efficiency.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
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Are you a motivated and detail-oriented recent graduate eager to make your mark in the fast-paced world of international freight forwarding and shipping? We're seeking enthusiastic individuals to join our dynamic team and play a vital role in supporting our multinational export operations. This is an exciting opportunity to gain comprehensive experience and contribute directly to the efficient flow of global trade.
Your Role: Contributing to Global Export Success
You will be a crucial member of our team, responsible for ensuring the smooth and accurate processing of export shipments. You will:
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Serve as a Key Information Contact: Proactively respond to information inquiries with accuracy and efficiency, and effectively access and manage relevant shipment documentation.
Champion Accuracy and Collaboration: Conduct thorough quality checks on completed work to guarantee accuracy and proactively communicate with internal and external stakeholders via email to ensure smooth operations.
Maintain Data Integrity: Uphold the highest standards of confidentiality for sensitive customer and company information.
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