Kelayakan:Warganegara MalaysiaMinimum SPM / DiplomaMahir menggunakan komputer dan aplikasi asas pejabatPengalaman dalam bidang pendidikan atau pentadbiran adalah satu kelebihan
Skop Tugas:Mengurus urusan pentadbiran harianMengemaskini rekod dan dokumentasiBerurusan dengan ibu bapa dan pelangganMenggantikan guru apabila diperlukan
Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
Be the Customer Experience (CX) focal to influence and lean good customer service practices sharing across different service touch points.
Analyzing third-party as well as internal processes and creating strategies for service delivery optimization, ultimately leading to continuous service improvement....
HR Administration & Data Management: Maintain and update employee records accurately. Provide general administrative support to the HR department, utilizing Excel for data tracking and PowerPoint for HR presentations.
Currently pursuing a Diploma or Degree in Human Resource/Capital Management, Marketing, Business Administration, Business Management, Finance, or a related field.
Excellent written and verbal communication skills in both English and Bahasa Malaysia....
Champion Internal Controls: Maintain up-to-date process documentation that complies strictly with financial reporting controls, corporate policies, and local statutory requirements
Support Audit and Compliance: Participate in compliance audits, respond to audit queries, and serve as a reliable point of contact for internal and external auditors
Advance Process Innovation: Collaborate with stakeholders to proactively identify, recommend, and implement continuous improvement solutions, facilitating best-practice knowledge sharing across the team...
Own the content development pipeline (e.g. case studies, customer stories, thought leadership articles) to support brand, demand generation, and sales conversations.
Manage demand-generation channels, including the website, CRM nurture programmes, SEO and GEO initiatives.
Support event and sponsorship execution in partnership with Events Manager – including industry conferences, partner events, and Grab-hosted activations....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration....
Execute and coordinate digital campaign activities, including campaign setup, campaign updates, production tasks, workflow management, and delivery support across in-scope services
Create, adapt, assemble, format, and maintain written and visual content assets using approved templates, standards, and business requirements
Deliver email execution activities, including build, formatting, quality review, testing coordination, scheduling, and deployment support in line with defined processes...
Support the annual budgeting, forecasting, and long-range planning processes.
Develop and maintain robust financial models to evaluate strategic initiatives, investments, pricing, and operational decisions.
Perform scenario planning and sensitivity analysis to assess the financial impact of changing business assumptions, market conditions, and strategic options....
Assess, challenge and coordinate third-party cyber risk exceptions, ensuring appropriate compensating controls and informed risk decisions.
Provide portfolio oversight across the CISO Office by consolidating priorities, dependencies, risks, investments, resource constraints and delivery progress.
Deliver management reporting, dashboards and actionable insights on third-party cyber risk exposure and portfolio performance....
Continuously monitor and evaluate business performance against established Key Performance Indicators (KPIs) and targets, identifying areas for improvement and implementing timely corrective actions
Drive post-evaluation of key promotions and communicate results clearly to relevant teams to inform future planning
Stay informed about market trends, customer preferences, and competitor activities, using market data to make informed decisions on product and service offerings and market positioning...
Steer the build activities and manage all IT projects ensuring the quality, content, costs and deadlines.
Guarantee the operational stability & efficiency.
Guarantee the operational efficiency and Service Level Agreements of the technology and infrastructure running under his/her domains and ensure that the necessary evolutions are recommended and implemented....