Support the implementation and maintenance of IT governance frameworks, policies and procedures in accordance with internal controls and regulatory requirements, including MAS Technology Risk Management (TRM) Guidelines and the Cybersecurity Act.
Coordinate and drive timely remediation of VAPT (Vulnerability Assessment and Penetration Testing) findings for supported applications, working with vendors, infrastructure, and security teams, and tracking closure to agreed deadlines.
Manage project team’s performance of project tasks, provide technical advice and guidance, schedule assignments and training for development, prepare performance appraisals
Design and maintain application architecture, data models, security controls, and system integrations across legacy and modern platforms using APIs, middleware, and batch interfaces.
Ensure that airline customers are provided with a ‘highly visible’ point-of-contact, and that all service feedback is acknowledged and /or investigated and responded. Where the incident is indicative of a reoccurring service failure, provides workable solutions to line management for longer term resolution