Collaborate closely with Manufacturing, Engineering, and Facilities to communicate layout changes, resolve constraints, and ensure alignment throughout the planning and execution process.
Manage multiple vendors and external ICT service providers, coordinating with application and infrastructure teams to deliver projects and enhancements on time and within budget.
Coordinate project activities, including requirements gathering, user acceptance testing (UAT), training, implementation and post-implementation support.
Identify operational irregularities, non-compliance issues, and areas for improvement, and follow up with the relevant outlet managers to ensure timely corrective action.
Establish facts and conduct adequate testing on source documents and procedures by referring to all relevant standards, policies, procedures, instructions and other guidelines relevant to the review.