What You'll Do: ️ Provide technical support and troubleshooting for hardware, software, and network issues Maintain IT security protocols and ensure data protection compliance ️ Install, configure, and update computer systems and applications Assist in monitoring system performance and recommending improvements Collaborate with teams to understand their technology needs Document IT processes and maintain accurate records of incidents/resolutions
Assist in tracking of loans of ICT inventory (school-owned devices & equipment) & AV equipments, e.g. digital cameras, tablets, visualisers, CD players etc.