Provide leadership, guidance, and support to the People & Culture team while driving a positive, high-performing, and collaborative working environment.
Ensure consistency and proper implementation of company policies, HR procedures, and People initiatives across all departments.
Assist with payroll processing including salary calculations, statutory contributions, overtime, commissions, allowances, and benefits administration for full-time and part-time employees while ensuring payroll accuracy and compliance.
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Develop/review talent management for critical leadership positions and develop talent readiness/transition strategies.
Execute initiatives on organizational design changes to improve efficiency and effectiveness.
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions to raise organisational performance.
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Enhance leadership maturity and team dynamics by coaching managers and employees and implementing tailored development programmes with ongoing feedback mechanisms.
Mediate conflicts and advise on complex matters such as organisational adjustments and change management to maintain harmonious workplace relations.
Foster cultural alignment and employee engagement throughout the region by collaborating with teams to diagnose challenges and co-create effective solutions.
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Enhance leadership maturity and team dynamics by coaching managers and employees and implementing tailored development programmes with ongoing feedback mechanisms.
Mediate conflicts and advise on complex matters such as organisational adjustments and change management to maintain harmonious workplace relations.
Foster cultural alignment and employee engagement throughout the region by collaborating with teams to diagnose challenges and co-create effective solutions.
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Leverage internal resources such as knowledge base, policies, portals, and employee handbook and other relevant document in all inquiries and interactions with the employees and third party personnels.
Work in close collaboration with larger PS&S team and Line manager when dealing with complex enquiries, issues or requests, and escalating as necessary, the incoming enquiries in a confidential, responsive, and customer-focused manner.
Keep abreast of system changes and provide support for ServiceNow upgrades, participate in testing with subject matter experts and ensure delivered functionality performs as expected.
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Drive and support business transformation initiatives within the assigned portfolio, particularly in change management and communication efforts involving people impact.
Collaborate closely with relevant HR Centres of Excellence (COEs) to plan and lead the implementation of HR frameworks, processes and initiatives, including development planning, annual performance and salary review exercises, capability development and employee engagement programmes.
Oversee day-to-day people operations, including hiring, onboarding/offboarding, data management, reporting & analytics, employee relations and grievance handling, in collaboration with relevant HR teams.
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