We are looking for a dedicated Training Support Representative to join our team. The successful candidate will play a crucial role in managing participant communications, ensuring smooth enrollment processes, and providing ongoing support to clients throughout their training journey with AIHQ.
Responsibilities:
• Participant Communication: Reach out to and follow up with participants who have signed up for training programs.
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We are looking for a dedicated Training Support Representative to join our team. The successful candidate will play a crucial role in managing participant communications, ensuring smooth enrollment processes, and providing ongoing support to clients throughout their training journey with AIHQ.
Responsibilities:
• Participant Communication: Reach out to and follow up with participants who have signed up for training programs.
...
Prepare all onboarding documentation, system access and orientation materials before each new joiner’s start date
Conduct employee orientation and assist with statutory registrations (EPF, SOCSO, PCB
Execute the full offboarding checklist for every departure: systems access revocation, final payroll inputs, asset recovery and stakeholder notification.
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You'll end the day by updating the CRM system, tracking your pipeline against monthly sales targets (KPIs), and planning follow-ups.
Prospecting & Outreach: Actively seeking out and generating new business opportunities through cold calling, networking, and digital outreach.
Full Sales Cycle Management: Owning the process from initial client contact and needs analysis to proposal presentation, contract negotiation, and closing.
...
You'll end the day by updating the CRM system, tracking your pipeline against monthly sales targets (KPIs), and planning follow-ups.
Prospecting & Outreach: Actively seeking out and generating new business opportunities through cold calling, networking, and digital outreach.
Full Sales Cycle Management: Owning the process from initial client contact and needs analysis to proposal presentation, contract negotiation, and closing.
...