Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
Direct walkthroughs and testing of ITGC and ITAC, including automated interface and data-flow controls between core banking, treasury, payments, policy administration, claims, actuarial and general ledger systems.
Respond proactively to infrastructure alerts and client issues, lead deep-dive root cause analyses, and drive continuous improvement initiatives to enhance platform reliability.
Solutioning & AI positioning: Orchestrates service line technical and delivery expertise in mapping client challenges to Cognizant’s AI-enabled offers, crafting and positioning winning solutions that reinforce Cognizant’s role as an AI Builder and technology services provider rather than a delivery-only vendor.
Work alongside the account teams to identify the key stakeholders in each field of play and develop client outreach plans to strengthen these relationships
Performance Monitoring: Work closely with the operations team to track service performance, identify bottlenecks, and feed insights back into the business strategy to optimize service efficiency.