Process customer orders, track order progress, and ensure timely fulfillment. Execute order auditing and handle common user inquiries, feedback, or form submissions, providing initial sorting and routing.
Prepares reports, analyses operator performance and application progress, tracks business opportunities, and provides administrative and operational support to the Business Development Manager to ensure efficient workflows and timely completion of business activities.
Prepares reports, analyses operator performance and application progress, tracks business opportunities, and provides administrative and operational support to the Business Development Manager to ensure efficient workflows and timely completion of business activities.
Administer the Learning Management System (LMS), including uploading and maintaining learning content, managing course enrolments, assigning learning pathways and maintaining course information.
Administer payroll processing using SQL Payroll, ensuring accuracy and timeliness of salary payments, statutory contributions, and employee reimbursements.
Manage employee lifecycle events including onboarding, internal transfers, and offboarding - Maintain accurate employee records, assignment files, and HRIS data
Local certification coordination & warehouse-side support — act as the local certification coordination interface; drive warehouse-side on-site corrective actions and document preparation; support completion of local compliance certification and on-site audits