Tech-Driven R&D: Utilize data from our mobile app and sales analytics to iterate on menu offerings and localized tastes.
Supplier Technical Vetting: Lead the technical qualification of raw material suppliers (eg. cocoa, syrups, milk alternatives) to ensure they meet our high-quality benchmarks.
Relationship Management: Build deep partnerships with vendors to ensure supply resilience and early access to innovative ingredients.
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High-End Hospitality Standards: Lead by example on the floor during peak hours, ensuring flawless execution, precision, and personalized service.
High-Net-Worth Relationship Management: Act as the primary face of the venue for VIPs, celebrities, and high-profile guests with absolute discretion and tact.
Issue Resolution: Handle live operational challenges and guest complaints gracefully, protecting the brand's premium reputation.
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Provide technical leadership and subject matter expertise in Environmental Sustainability, ensuring effective coordination across business units and driving the implementation of Scope 3 environmental strategies in alignment with Novartis Operations targets and performance standards.
Lead the end-to-end implementation of Commercial Operations Malaysia/Indonesia/Singapore/Thailand HSE strategy, plans and programs, ensuring alignment with regulatory expectations, Novartis HSE framework requirements and evolving business needs.
Lead Health, Safety and Environment strategy across Malaysia, Indonesia, Singapore and Thailand operations.
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This is an efficient processor, who with guidance and directions can meet demands of multiple, repetitive HR processes, tasks and inquiries.
The role has strong customer service focus while supporting employees and managers in resolution of their HR matters via supporting tools and processes and by effectively navigating customers towards solutions.
This role is guided and supported by Global HR Services peers and SME's as well as management and provides great insight into operational HR work for the candidate who is passionate about transactional HR work.
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