Drive effective communication and collaboration across cross-functional teams, including Commercial, Supply Chain, Operations, Finance, Quality, and Legal.
Lead continuous improvement initiatives to enhance operational efficiency, control, compliance, and service performance.
Identify operational risks and develop proactive mitigation strategies to minimize disruptions and business impacts.
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Assist in monitoring complete and updated records: Daily operations logs, checklists, generator diesel logs, PM records, IRs, vendor service sheets and SOPs related to facility operations.
Assist in monitoring compliance towards operational protocols, ISO standards, and regulatory codes
Assist in internal/external audits and regulatory inspections by preparing relevant documents and facilitating site access
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Support basic photo editing and post-processing to enhance image quality.
Assist in promoting and explaining photo packages, offers, and services to guests.
Gain hands-on exposure to different operational roles, including roving photographer, photo editor, cashier (Viewing Order Station), and sales assistant.
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Manage facilities operational budget and purchase related operation system rectification and stock balance.
Manage Operational work records, competency monitoring & regulatory requirement check, Online Gas Monitoring, stock balance, and other online monitoring system related to facilities operation.
Involve in all Facilities related meetings, discussion, visits, audits, central team
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Manage the examination entry process, timetables, seating plans, invigilation schedules, and results dissemination.
Ensure full compliance with awarding body regulations (such as JCQ or international equivalents), including the secure handling, storage, and distribution of examination materials.
Act as the primary point of contact for awarding bodies and regulatory frameworks.
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Cross-Department Coordination & Process Improvement — Spot recurring bottlenecks between Sales & Client Success and Operations, suggest improvements, and support both teams with coordination and reporting — always handling client information with strict confidentiality.
Degree in Business Administration or a related field.
Maintenance Execution: Supervise the panel cleaning team on-site, conduct preventive inspections, and identify or repair minor electrical faults (e.g., fuses).
Reporting & Coordination: Generate post-service O&M reports, assist engineers during complex repairs, and coordinate with Supply Chain for parts.
Safety & Client Support: Enforce strict PPE compliance on-site and assist in answering basic customer inquiries regarding outages or performance.
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Identify high-impact areas for operational improvement and lead cross-functional initiatives to address them.
Influence the organization by championing initiatives that elevate customer satisfaction and operational performance.
Collaborate with Technical Account Managers (TAMs) to lead the development of reports on operational performance, SLA compliance, and financial metrics through business reviews and reporting cycles.
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Act as a key coordination point for external stakeholders such as municipalities, utilities, grid operators, landowners, regulatory authorities, and external consultants
Support discussions and alignment with power and infrastructure providers to ensure timely availability of required capacities and services
Lead and coordinate permitting and licensing activities, including zoning, environmental approvals, and permits related to electrical and utility infrastructure Cross-Functional Collaboration
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