Sales & Performance – Drive outlet sales, achieve revenue targets and monitor overall business performance.
Cost & Inventory – Monitor labour costs, operating expenses, stock levels and inventory to control outlet costs effectively.
Quality & Compliance – Maintain high food, beverage and service standards while ensuring compliance with hygiene, health, safety and company policies.
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Develop and execute strategies to gain new businesses, apart from increasing sales with existing Corporate Clients.
Identify and build relationships with all key decision makers at existing and prospective Corporate Clients.
Provide LEGENDARY SERVICE by understanding the Clients’ business, anticipating their future needs and finding creative solutions to the challenges of their business.
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Ensure compliance with tax requirements and coordinate with external auditors, tax agents and regulatory authorities.
Establish and maintain effective internal controls, accounting policies and financial processes to safeguard company assets and ensure financial integrity.
Monitor business performance, analyse financial results and provide strategic financial insights and recommendations to management.
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Oversee Epicor and third-party developers — including offshore teams — managing contracts, statements of work, deliverables, timelines, and code quality standards.
Own the ERP budget: license true-ups, maintenance renewals, consulting spend, and capital requests.
Own environment strategy across dev, pilot, and production — patch and upgrade cadence, regression testing, cutover planning, and hypercare.
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