Manage, mitigate and resolve ground issues that may arise between contractors and users, document all incidents, and work with DSTA-Procurement to execute Liquidated Damages (LDs) and contract terminations where necessary
Facilitate customer on-boarding by guiding issuers through enrolment, platform access provisioning, participation activation, file exchange set-up and validation testing, and by supplying the documentation required to clear customer-side information security, data sharing and internal governance reviews.
Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
Conduct comprehensive quality inspections and analysis of incoming materials, including dimensional verification, material composition analysis, and surface quality assessment
Coordinating between internal and external stakeholders to ensure deliverables are met effectively and timely in execution, through close communication across clients, editorial, marketing teams