Effective written and verbal communication skills, with the ability to prepare clear documentation, collaborate with team members, and interact professionally with clients.
High level of integrity, attention to detail, and commitment to confidentiality in handling sensitive financial and client information.
Ability to work on-site in Petaling Jaya, manage multiple tasks, and adapt in a fast-paced consulting environment; strong self-motivation and eagerness to learn.
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Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to
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Basic knowledge of Customer Relationship Management (CRM) tools and processes, with an interest in learning CRM platforms and data management best practices.
Relevant Project Management abilities, such as organizing tasks, tracking timelines, and coordinating activities across multiple stakeholders.
Enrollment in or completion of a degree in Business, Marketing, Communications, Data Analytics, Education, or a related field is preferred.
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Assist in full SKU artwork revamp project. This includes tracking changes across the full Malaysia SKU portfolio (Cans, PET, and Bag-in-Box) and manages and updates stakeholders on latest project statuses.
Coordinate with Marketing team, Supply Chain team, 3rd-party manufacturers, and external suppliers to ensure project timelines are met.
Open for local students looking for mandatory or voluntary internship placement up to their final year in their program.
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Monitor, review and report on all branding initiatives and results.
Work and coordinate with internal and external stakeholders such as various Sunway Business Units and agencies to ensure projects/campaigns objectives are met
Support the team in day-to-day tasks and ad hoc projects as needed
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Recruitment Report: Track and analyse recruitment metrics to measure the effectiveness of hiring processes. Create, analyse and submit regular reports (weekly) and insights to superiors for senior management updates.
Compliance: Ensure all recruitment activities comply with the Employment Act and current company policies. Maintain accurate and up-to-date recruitment policies, process flow, and Standard Operation Procedure (SOP).
Compile and update hotel information and travel reports on a daily basis along with maintaining and updating the corporate hotel database and contact listings.
Assist in coordinating and following up on vendor screening for new corporate hotel credit facility applications.
Assist in preparing Letters of Undertaking for corporate hotel bookings and Letters of Certification for travel insurance claims.
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Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders
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