Logistics & Shipment Coordination: Support domestic and international shipment arrangements, including coordination with freight forwarders, logistics providers, and internal stakeholders.
Documentation Management: Assist in maintaining procurement, logistics, import/export, and shipping documentation to ensure compliance and record accuracy.
Cross-Functional Collaboration: Work closely with sales, finance, engineering, and warehouse teams to facilitate smooth order processing and delivery execution.
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CRM & Lead Management: Assist with CRM data maintenance, lead tracking, campaign monitoring, and follow-up activities to support business development efforts.
Marketing Materials & Coordination: Support the development of presentations, brochures, promotional materials, and marketing collateral.
Market Research & Analytics: Conduct research on industry trends, competitors, and customer insights to support marketing strategies and decision-making.
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Candidates should possess familiarity with digital marketing concepts, such as funnels, conversion rates, and attribution, along with basic proficiency in spreadsheets or analytics tools (e.g., Excel, Google Analytics, or similar).
Candidates should possess a proactive, detail-oriented working style, the ability to learn quickly, and an interest in performance marketing, growth strategy, or data-driven decision-making.
Candidates should possess or be pursuing a diploma or degree in Marketing, Business, Data Analytics, Economics, or a related field; prior internships or projects in marketing or analytics are an advantage but not required.
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Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders
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