Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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As a Business Development Executive, you'll support customers, build new business pipelines, follow up on leads, close deals, and prepare proposals for B2B customers. You'll also run product demos, conduct workshops, and manage walk-in customers, delivery, and drone inventory.
Provide business development support to branch, particularly for Agriculture Vertical
Assist in preparing Quotation, process Sales Order, Invoices and other sales-related documents in timeline manner.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Explore, identify, and recruit wholesalers within assigned areas / Meneroka, mengenal pasti & merekrut pemborong di kawasan yang ditetapkan
Explain Trade Marketing mechanics (National or Local Programs) / Menerangkan mekanik Pemasaran Perdagangan (Program Nasional atau Tempatan)
Ensure all outstanding balances at outlets are collected before the due date / Memastikan semua baki tertunggak di outlet diselesaikan sebelum tarikh akhir
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Liaise internally (eg. With other depts, overseas teammates to provide prompt case management to receive and respond to service requests and issue escalations) Follow up the DG approval for Import shipment.
Guide Customers on digital tools. Promoting E-commerce tools