Manage and maintain relationships with food delivery platforms, including negotiating for better platform resources, promotions, campaigns, and commercial support.
Monitor platform performance and identify opportunities to improve sales, order conversion, and operational efficiency.
Analyse and manage delivery-related data and performance metrics, prepare regular reports, and monitor key business indicators.
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We are currently looking for a talented Delivery Platform Operations Manager to join our team and support MOMOYO, one of the business entities under our group's business operations.
This position will be primarily focused on managing MOMOYO’s food delivery platform operations, including GrabFood, ShopeeFood, Foodpanda, and other relevant platforms. You will be responsible for driving delivery sales and order growth, managing platform partnerships and promotions, monitoring business performance, and leading the delivery operations team to achieve overall business targets.
The ideal candidate should have strong hands-on experience in food delivery platforms, e-commerce or platform operations, with a proven ability to manage sales performance, optimise platform operations, and lead a team.
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Provide strategic financial insights and recommendations to the Head of Finance through analysis of financial performance, project progress, and competitor activity to support informed decision-making.
Monitor and analyse key performance indicators (KPIs) and financial metrics, proactively identifying risks, opportunities, and performance gaps.
Develop, implement, and enhance FP&A tools, dashboards, and reporting frameworks to improve data accuracy, visibility, and timeliness of insights.
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Coordinate and assist with store relocation projects, ensuring leasing, documentation and administrative requirements are completed within the required timeline.
Coordinate with landlords, property management and relevant parties on tenancy agreements, renewals, pending signatures and other leasing matters.
Follow up on outstanding tenancy agreements, supporting documents, deposits and landlord requirements.
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