Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
Cashiering duties and maintain accurate cash float
Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
...