Investigate thoroughly all guest complaints and report to the General Manager with action taken and/or any action to be taken. Action and manage guest correspondence.
Investigate thoroughly all guest complaints and report to the General Manager with action taken and/or any action to be taken. Action and manage guest correspondence.
Coordination: Collaborate with internal teams across marketing, supplier operations, customer service, and finance to optimize hotel performance and maximize customer satisfaction.
Coordination: Collaborate with internal teams across marketing, supplier operations, customer service, and finance to optimize hotel performance and maximize customer satisfaction.