Restaurant Chef de Partie (3,5 months): You will learn supervisor skills by managing the performance of cooks in restaurant kitchen; learn to coordinate work assignments and ensure kitchen is prepared for service; learn to take appropriate action to correct deficient conditions; evaluate, counsel and provide leadership support; monitor set up and maintenance of stations to ensure it is up to standard; assist with traditional and contemporary restaurant menus with an emphasis on quality, quantity, setup, timing, service; organizing the preparation, storage, and delivery of small volume production for a la carte service.
Front Desk Supervisor (3 months): You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell-out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow-up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings.
Pasta Cook (3 months): You will learn the process for creating hand-made dough for various pasta, such as penne, cavatelli, rigatoni, linguine, agnolotti, pizza and spaghetti; learn to apply cooking techniques such as boiling, baking, deep-frying, and stir-frying; learn to create seasonal fillings and sauces using fresh ingredients with light flavors and textures; learn how to compliment the right sauce to heighten its flavor; learn to prepare pasta dishes while maintaining quality standards; learn to requisitions for supplies and food items for production in work stations; check and control proper storage of all food items in refrigerators and freezers to maintain product freshness.
Outlet Supervisor (3 months): You will learn to supervise outlet service staff; learn to assist in the development and maintenance of quality standards; interact with guests to ensure a positive guest experience; ensure that meals are being served in a professional and timely manner by circulating within the outlet and communicating with the kitchen and service staff; handle guest complaints; ensure availability of manpower, supplies, and equipment to ensure positive guest experience; learn to assist in hiring, scheduling, supervision of cashiers, supervisors, greeters, servers and bus attendants; learn to conduct pre-meal meetings and training of employees. You may be required to jump in and assist the team to increase the guest experience in service.
Housekeeping Inspector (5 months): You will learn to inspect guest rooms and public spaces to ensure compliance with all standards; coordinate all daily activities to clean guest rooms and public areas; manage and communicate updates to the housekeeping boards; communicate with the supervisor on room issues, supply needs and other pertinent information; learn to manage and oversee the daily housekeeping report; assist the Housekeeping Supervisors and Managers with projects; learn and assist the supervisory with the department inventory control; communicate with other departments when guest rooms are available for guest arrival.