Supervise the team members on shift. Ensuring that they are well groomed and properly attired to ensure strict adherence to Hotel's standards of quality service
Lead the sales strategy for the 500-seater ballroom and meeting facilities, securing conferences, corporate functions, seminars, meetings, and banqueting business.
Support portfolio reporting through data consolidation, report preparation, dashboard maintenance and project administration across openings, takeovers, rebrandings and transitions.
Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Service Assistant or the guests
· Interact with various internal IT support functions (Development, Operations, QA) with vendors, analyse root cause and provide a permanent fix or workaround.