Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
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Front Desk Supervisor (4 months): You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell-out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow-up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings.
More information about HRC International here.
The Battle House Renaissance Mobile Hotel & Spa is located in the heart of downtown, near an array of attractions such as the USS Alabama Battleship Memorial Park, Mobile Civic Center and Mobile Alabama Cruise Terminal. After an adventurous outing, treat yourself to a rejuvenating massage and facial at our full-service spa. Experience even more relaxation in our accommodations boasting Southern style, complimentary Wi-Fi, plush bedding and room service.
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