Responsibilities:1. Maintain thorough product knowledge of all food items and service procedures.2. Provide punctual, efficient, and courteous service with a friendly and professional attitude.3. Adhere to all Food & Beverage regulations and demonstrate a strong commitment to guest satisfaction.4. Work efficiently during peak hours and remain flexible with work schedules.5. Exercise proper service techniques, handle equipment correctly, and maintain a clean workstation.6. Communicate effectively with team members and remain open to feedback from supervisors.7. Ensure proper grooming and wear the prescribed uniform at all times.8. Complete mise-en-place, side duties, and station cleaning before and after shifts.9. Report any guest complaints, accidents, or issues to the supervisor or manager.10. Work as a team, assist colleagues, and prioritize guest requests for excellent service.
Assists the Chief Steward in supervising the daily operational and administrative functions of the Stewarding department, ensuring the highest standards of cleanliness, sanitation, are consistently maintained within all kitchen areas, food production facilities, dish rooms, and back-of-house spaces.
To check constantly on guest satisfaction, to maintain a best possible guest relation, to anticipate guest’ needs and ensure the fulfillment of all guest expectation.