The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.
Oversee the whole process of service cum maintenance workflow.
Front line contact with client representatives on all service/maintenance related issues.
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The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.
Oversee the whole process of service cum maintenance workflow.
Front line contact with client representatives on all service/maintenance related issues.
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Work with the operations team to troubleshoot production issues such as unstable crystallisation, filtration challenges, off-spec product texture, or yield losses.
Identify opportunities for process improvement and support the implementation of plant modifications to enhance production efficiency and product quality.
Liaise with equipment vendors and technology providers for technical discussions, process improvements, and plant upgrades.
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Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers
Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards
Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e.g. RA, SWMS and EHS
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Candidates should possess Team Leadership capabilities to guide cross-functional teams, promote collaboration, and drive accountability.
Experience managing technology or regulatory projects within financial services, particularly involving BNM or risk management frameworks, is highly beneficial.
Relevant academic background in engineering, information technology, business, or a related field, along with professional certifications (e.g., PMP, PRINCE2, Agile/Scrum) is an advantage.
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Excellent knowledge of implementing systems using bespoke, COTS, or SaaS solutions across the enterprise. Experience with cloud technologies and IT transformation programs.
Partnering with stakeholders and agencies to prioritize and manage roadmaps for delivering towards product vision incrementally and efficiently.
Creating a long-term technical plan and roadmap for the assigned team, and for other teams as needed. Update the roadmap regularly to meet future product/business needs and infrastructure requirements.
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